Ralph Lauren, Shvo Group feuding over Fifth Ave sublease

first_imgFrom left: Michael Shvo and Ralph Lauren with 711 Fifth Ave. (Getty, Shvo Organization)Who deserves to be on Fifth Avenue? That question is at the heart of a legal battle between Ralph Lauren and the landlord of its store on the shopping corridor.In 2017, Ralph Lauren shuttered the 28,300-square-foot store at 711 Fifth Avenue, but continued to pay roughly $27 million annually for the unoccupied space. To lessen its losses, the luxury retailer made an agreement with Spanish fast-fashion chain Mango to sublease the storefront for around just $5 million annually.But that agreement may never come to fruition. New York-based real estate investment firm Shvo Group, Bilgili Group, Deutsche Finance and the German pension fund BVK rejected the sublease on the grounds that Mango doesn’t meet the caliber of luxury tenant they envision for the property, according to Business Insider.Read moreRalph Lauren to sublease Fifth Ave. location for a fraction of the costManhattan retail rents hit new lowsNBA owes Moinian $7.5M in rent for Fifth Ave store Message* Full Name* If the sublease were accepted, it could set a dangerous precedent for low rents on the luxury street.“Landlords are loath to contribute to massively discounted market lease comparables,” Michael Glanzberg, a principal at the retail leasing and consulting firm Sinvin Real Estate, told the publication. “With broad vaccination around the corner, no owner wants to benchmark Covid rents.”Rents on Manhattan’s retail corridors have hit historic lows amid the pandemic. On Fifth Avenue, the average asking rent hit $271 per square foot, a 22 percent year-over-year decline.Shvo’s firm, along with partners including Bilgili Group and Deutsche Finance, purchased the Fifth Avenue building, also known as the Coca-Cola Building, in 2019 for $937 million.[BI] — Sasha JonesContact Sasha Jones Share on FacebookShare on TwitterShare on LinkedinShare via Email Share via Shortlinkcenter_img Share via Shortlink Email Address* Tagsfifth avenueFifth Avenue RetailMichael Shvoralph laurenRetaillast_img read more

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Postdoctoral Associate (L,P,S)

first_imgPosition Function:Under direct supervision of the Director, Dr. Sam Chang, apply abroad knowledge of scientific principles, practices, and proceduresto plan, coordinate, conduct research and publish findings in foodsafety and post-harvest technology. This is a 2-year position withpossibility to extend depending upon funding availability andmutual agreements.Salary Grade : UCPlease see Staff Compensation Structure orSkilled Crafts and ServiceMaintenance Compensation Schedule for salary ranges. For salarygrade UC, these positions are “Unclassified” and salary ranges aredetermined by the hiring department.Department Profile:Coastal Research and Extension Center serves as Mississippi StateUniversity’s “southern exposure”. This position is located inPascagoula, MS at our Experimental Seafood Processing Lab.Interviews will be conducted in Pascagoula, MS.Brief introduction of our research program and facilityResearch projects:Our research has a focus on aquatic foods. We also have an interestin working with other foods produced in the state of Mississippi orthe Gulf region. Examples of our active projects include:1. Catfish protein utilization, shelf-life extension and aquaticfood product innovation research. Supported by a USDA-NIFACompetitive Grant Program, and by a special USDA-ARS Cooperativeagreement.2. Safety and quality improvement of marine fish, oysters andshrimp. Supported by USDA-ARS Cooperative Agreement.3. Soymilk and tofu improvement. Supported by a USDA-NIFACompetitive Grant Program.4. Improving the safety and quality of fruits and vegetablesproduced in the Southern region.Facility and Equipment:Our Seafood Research Laboratory has about 6,000 square ft ofresearch space, including a wide array of food processing,chemistry, analytical and microbiological equipment. Examples ofprocessing equipment include a new 350 kV x-ray equipped with anenvironmental chamber, high hydrostatic pressure processor,ultrahigh pressure homogenizer, spray dryer, IQF, high-pressuresteamer, PEF, cold plasma, ultrahigh-pressure homogenizer, a largefreeze-dryer, and several fish processing machines located in aprocessing plant.We have a wide array of analytical equipment and facilities.Examples include DSC, CD, GC-MS-Olfactory, LC-MS/MS, ICP-MS, HPLC,FT-IR, NIR, Graphite-furnace Atomic Absorption, Anton-PaarRheometer, other viscosity and texture analyzers, a BSL-2 pathogenanalysis laboratory equipped with PCR, cell cytometer, variouselectrophoresis instruments, Molecular Device multi-mode platereader, and many other instruments for productive research. We alsohave a cold room shelf-life study facility.We have strong collaborations with the fishing industry, foodprocessing industry and regional research institutions, such asUSDA-ARS research centers and neighboring universities in theNorthern Gulf region.Essential Duties and Responsibilities:1. Assist the Director in the research to advance food science,food safety and post-harvest technology.2. Design, perform and document experiments in the researchnotebooks, accurately record original data, organize and analyzedata using statistical methods, interpret data and preparemanuscripts for publications.3. Perform miscellaneous duties as assigned by the Director.Minimum Qualifications:Ph.D. degree in food engineering or food science or relateddisciplines with research experience. Strong enthusiasm inresearch.Preferred Qualifications:Experience in food engineering, processing, product development(particularly aquatic foods), protein chemistry, chromatography,mass spectroscopy, and refereed journal publications; knowledge ofbiotechnology or fermentation and pathogens.Knowledge, Skills, and Abilities:1. Knowledge of scientific principles and methodologies in foodscience and technology.2. Ability to help purchase, install, implement the operationalprotocols, and maintain foodanalytical and processing equipment.3. Ability to design, organize, and coordinate scientific researchprojects, analyze data andto prepare manuscripts and research grant proposals.4. Ability to work effectively as a team member of a group ofscientists and students with adiverse cultural background.5. Effective written and verbal communication skills.Working Conditions and Physical Effort•Work is normally performed in a typical interior/office workenvironment, research laboratory and processing plant.•Considerable physical activity. Requires heavy physical work;heavy lifting, pushing, or pulling required of objects up to 50pounds.•Work environment involves some exposure to hazards or physicalrisks, which require following basic safety precautions accordinguniversity policies.Instructions for Applying:Must complete online application athttps://www.msujobs.msstate.edu/ ;submit a cover letter, resume,three professional references, and a current unofficial transcript.Any social security numbers included on requested transcriptsshould be redacted prior to submitting online. An official copy oftranscripts will be required if selected for an interview.Address of Job: MSU Experimental Seafood Process Laboratory, 3411Frederic Street, Pascagoula, MS 39567.Please email questions to Dr. Sam Chang at [email protected] Clause:Position is contingent upon funding availability.Equal Employment Opportunity Statement:MSU is an equal opportunity employer, and all qualified applicantswill receive consideration for employment without regard to race,color, ethnicity, sex, religion, national origin, disability, age,sexual orientation, genetic information, pregnancy, genderidentity, status as a U.S. veteran, and/or any other statusprotected by applicable law. We always welcome nominations andapplications from women, members of any minority group, and otherswho share our passion for building a diverse community thatreflects the diversity in our student population.last_img read more

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EVSC Unveils New EVSC Mobile App

first_imgTo give families an easier and quicker way to keep up-to-date on what’s happening in the EVSC and at its schools, the EVSC has created a brand new mobile app for both Android and iPhone users.The free app allows families to select their specific schools in order to receive school news and events. The app also includes other resources such as school breakfast and lunch menus, bus information, how to volunteer and job openings. It also includes a contact section as well as links to EVSC’s Parent Access and athletics.“Through a recent study, we found that more than 60 percent of our families utilize mobile phones to access the Internet,” said Jason Woebkenberg, EVSC Chief Communications Officer. “Because of that high number, we wanted to ensure our families could quickly and easily obtain the information they need in order for them to be involved and engaged in their student’s education.”The app is available for download for Android and iPhone users. It can be downloaded from Google Play or iTunes using the keyword “EVSC.”FacebookTwitterCopy LinkEmailSharelast_img read more

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Students petition SMC in wake of demonstration

first_imgWednesday afternoon, Saint Mary’s vice president for student affairs Karen Johnson sent an email to students in response to events last week “that called into question the faithfulness to the Saint Mary’s College mission as a Catholic, women’s, residential, undergraduate college in the liberal arts tradition.”Stephanie Szymas Last Thursday, the Feminists United club at the College hosted a display of 1,852 flags, each of which represented 10 services offered by Planned Parenthood not related to abortion.The next day, Saint Mary’s senior Mary Robin created a petition on the website change.org titled “No More Celebration of Planned Parenthood at Saint Mary’s College.” As of midnight Thursday night, the petition had 595 signatures.Robin said the goal of the petition is to encourage the administration to reaffirm the College’s identity as a pro-women, Catholic institution, dedicated to educating the truth about the sanctity of life and Planned Parenthood.“This petition is simply asking the administration to stick to the mission and guidelines it is supposed to honor in the first place,” she said in an email. “This petition is asking Saint Mary’s to reaffirm its loyalty to the Catholic faith and clearly declare its dedication to the pro-life, pro-women movement that Planned Parenthood so obviously works against.”All of the information on the petition’s webpage was obtained from students in the Feminists United club, students who witnessed the display or social media posts, including the post by Planned Parenthood Action celebrating the display, according to Robin.She said the petition has received support from Bishop Kevin Rhoades of the Fort Wayne-South Bend diocese, as well as alumnae and families of students.“The comments on the petition page have varied from joyous gratitude to everyone signing for this reaffirmation of Saint Mary’s Catholic identity, to sheer sadness and disappointment in this public display of support for an abortion business, all the way to downright frustration — families promising to withdraw financial and public support for Saint Mary’s until a positive, pro-life statement is made by the school,” Robin said.In yesterday’s email, Johnson said in the email the College consistently upholds its Catholic mission.“As a Catholic college, we strive to foster a culture in which faith and reason are cultivated,” she said.  “The liberal arts tradition calls us to investigate, study and ponder the very difficult circumstances facing society. We do so through the lenses of both faith and reason.”Johnson said education can occur outside the classroom in the form of College-hosted lectures, department- or club-sponsored panel discussions and distribution of facts and information through mediums such as posters or handouts. In the email, Johnson shared the following three guidelines, which she said are consistently followed by Saint Mary’s:“Education at Saint Mary’s includes examining and critically evaluating controversial issues from many perspectives. Saint Mary’s supports a long and revered tradition of open dialogue and free access to information.”“At a Catholic institution, activities that advocate and support Catholic teachings are appropriate and welcome.”“It is inappropriate for Saint Mary’s College student clubs and organizations to advocate for or support organizations, agencies or groups that act contrary to Church teachings or to sponsor events that advocate positions contrary to the teachings of the Catholic Church.”Concerning the third guideline, Johnson said students’ ability to host events goes hand-in-hand with a responsibility to uphold Saint Mary’s mission.“The co-curricular environment provides an opportunity for advocacy and support. Some student clubs and organizations exist to effect change. Student organizations are granted certain privileges such as the sponsoring of events; those privileges are accompanied by responsibilities. Because Saint Mary’s College is a Catholic college, among those responsibilities is consistency with Catholic teachings. Sponsorship of a speaker, in and of itself, does not constitute advocacy or support of ideas expressed by the speaker,” Johnson said. Saint Mary’s student body president senior Kaitlyn Baker said in an email to the College’s students yesterday that she initially sought her position in order to allow all voices to be heard.“I also believe that there are two sides to every story, and in most cases, even more than two sides,” Baker said. “It is important for us as young women to be well-educated and then given the freedom to think critically about what we have learned, form our own opinions and stand up for what we believe is right.”Along with standing up for beliefs, it is also important to listen to, learn from and respect each other, Baker said.“We all know that there is more than one way to be a Belle,” Baker said. “And since this year’s core value is community, it is important that we unite as a community to recognize, learn from, and respect the unique gifts, talents and opinions that every Belle brings to the table.”Robin said the purpose of the petition was not to degrade Saint Mary’s, but rather to an attempt to improve it.“ … I believe the level of response speaks to how highly we all esteem and love our school,” she said. “We have such high expectations of this beautiful school and are so proud of its heritage. … It is a painful sight to see its most important identity compromised in such an unmistakable way.“We want our school to be as bold and courageous as the students it educates,” Robin said. “We expect our school to be so especially when its Catholic integrity is challenged on such a critical issue. The Sisters who founded Saint Mary’s would want no less of us and neither will our daughters who may want to come to our alma mater.” Tags: Belles for Life, Feminists United, Planned Parenthood, Planned Parenthood Projectlast_img read more

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Saint Mary’s updates parameters for mandatory COVID-19 testing

first_imgInterim vice president for student affairs Gloria Jenkins announced changes to the COVID-19 testing requirement required for students’ return to campus in an email sent to Saint Mary’s students Wednesday.“Because of the surge in COVID testing in several parts of the country, testing labs are reporting longer than expected wait times for results,” the email said. “Therefore, we have made some modifications to the testing requirement to assist you in obtaining the tests and results.”These modifications include the acceptance of oropharyngeal or saliva PCR tests in addition to the previously accepted nasal test. Another modification the email announced was to change the mandatory testing period to within 14 days of move-in, rather than the previously stated 10-12 days.The email reminded the community that “all students attending in-person classes, including those living off campus, must be tested for COVID-19 prior to coming to Saint Mary’s for the fall 2020 semester.”Tags: COVID testing, fall 2020, Gloria Jenkinslast_img read more

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‘The World Nears Peak Fossil Fuels for Electricity’

first_img‘The World Nears Peak Fossil Fuels for Electricity’ Solar and Wind Prices PlummetFor every doubling in the world’s solar panels, costs fall by 26 percent, a number known as solar’s “learning rate.” Solar is a technology, not a fuel, and as such it gets cheaper and more efficient over time. This is the formula that’s driving the energy revolution. Capacity Factors Go WildOne of the fast-moving stories in renewable energy is the shift in what’s known as the capacity factor. That’s the percentage of a power plant’s maximum potential that’s actually achieved over time.Consider a wind farm. Even at high altitudes, the wind isn’t consistent and varies in strength with the time of day, weather, and the seasons. So a project that can crank out 100 megawatt hours of electricity during the windiest times might produce just 30 percent of that when averaged out over a year. That gives it a 30 percent capacity factor.As technologies continue to improve and as project designers get smarter about their placement, the capacity factors of renewables are increasing. Some wind farms in Texas are now achieving capacity factors of 50 percent, according to BNEF.  Improving capacity factors make renewables more attractive. But capacity factors of gas and coal plants are also changing. Once a solar or wind project is built, the marginal cost of the electricity it produces is pretty much zero—free electricity—while coal and gas plants require more fuel for every new watt produced. If you’re a power company with a choice, you choose the free stuff every time.As natural gas and coal plants are increasingly idled in favor of renewables, their capacity factors will take a big hit, and lifetime cost of those plants goes up. Think of them as the expensive back-up power for cheap renewables. FacebookTwitterLinkedInEmailPrint分享Tom Randall for Bloomberg News:The way we get electricity is about to change dramatically, as the era of ever-expanding demand for fossil fuels comes to an end—in less than a decade. That’s according to a new forecast by Bloomberg New Energy Finance that plots out global power markets for the next 25 years. Call it peak fossil fuels, a turnabout that’s happening not because we’re running out of coal and gas, but because we’re finding cheaper alternatives. Demand is peaking ahead of schedule because electric cars and affordable battery storage for renewable power are arriving faster than expected, as are changes in China’s energy mix.Here are eight massive shifts coming soon to power markets.There Will Be No Golden Age of GasSince 2008, the single most important force in U.S. power markets has been the abundance of cheap natural gas brought about by fracking. Cheap gas has ravaged the U.S. coal industry and inspired talk of a “bridge fuel” that moves the world from coal to renewable energy. It doesn’t look like that’s going to happen.The costs of wind and solar power are falling too quickly for gas ever to dominate on a global scale, according to BNEF. The analysts reduced their long-term forecasts for coal and natural gas prices by a third for this year’s report, but even rock-bottom prices won’t be enough to derail a rapid global transition toward renewable energy.“You can’t fight the future,” said Seb Henbest, the report’s lead author. “The economics are increasingly locked in.” The peak year for coal, gas, and oil: 2025. A New Polluter to Worry AboutChina, the biggest and fastest-growing polluter, became a major global environmental concern over the past few decades. But that perception is changing fast. China’s evolving economy and its massive shift from coal to renewables mean it will have the greatest reduction in carbon emissions of any country in the next 25 years, according to BNEF. That’s good news for the climate and is a significant change for the global energy outlook.But that leaves India, which is emerging as the biggest threat to efforts to curb climate change. India’s electricity demand is expected to increase fourfold by 2040, and the country will need to invest in a variety of energy sources to meet this overwhelming new demand. India has hundreds of millions of people with little or no access to electricity, and the country sits atop a mountain of coal. It intends to use it. Renewables Attract $7.8 TrillionHumanity’s demand for electricity is still rising, and investments in fossil fuels will add up to $2.1 trillion through 2040. But that will be dwarfed by $7.8 trillion invested in renewables, including $3.4 trillion for solar, $3.1 trillion for wind, and $911 billion for hydro power.Already, in many regions, the lifetime cost of wind and solar is less than the cost of building new fossil fuel plants, and that trend will continue. But by 2027, something remarkable happens. At that point, building new wind farms and solar fields will often be cheaper than running the existing coal and gas generators. “This is a tipping point that results in rapid and widespread renewables development,” according to BNEF.By 2028, batteries will be as ubiquitous as rooftop solar is today. Batteries Join the GridRenewable energy and electric cars create a virtuous cycle of demand growth. Unlike fossil fuels—where a surge of demand leads to higher prices—with new energy technologies more demand begets more scale, and that drives prices lower.The scale-up of electric cars increases demand for renewable energy and drives down the cost of batteries. And as those costs fall, batteries can increasingly be used to store solar power. Electric Cars Rescue Power MarketsIn this discussion of peak fossil fuels, the focus is on electricity generation, not transportation fuels. For cars, peak oil demand will take a bit more time. But the sudden rise of electric cars is on the verge of disrupting oil markets as well, and that has profound implications for electricity markets as more cars plug in.In fact, electric cars couldn’t come at a better time for developed economies. Take Germany, where increases in efficiency mean that without electric cars, demand for electricity would be headed toward a prolonged and destabilizing decline. Electric vehicles will reverse that trend, according to BNEF.The adoption of electric cars will vary by country and continent, but overall they’ll add 8 percent to humanity’s total electricity use by 2040, BNEF found. The Transformation ContinuesBNEF’s outlook for carbon dioxide emissions has improved significantly over the past year, in spite of cheap fossil fuel prices. The shift to renewables is happening shockingly fast—but not fast enough to prevent perilous levels of global warming.Without additional policy action by governments, global carbon dioxide emissions from the power sector will peak in the 2020s and remain relatively flat for the the foreseeable future. That’s not enough to prevent the surface of the Earth from heating more than 2 degrees Celsius, according to BNEF. That’s considered the point of no return for some of the worst consequences of climate change.BNEF’s report focuses on fundamental economics: price, demand, supply. It includes climate-related policies that have already been set into action but doesn’t make any guesses for new policies beyond those. It also doesn’t include any jumps in technology that aren’t clearly already under way.That could be heartening for people concerned about climate change, because if there’s one thing that energy markets have shown in the past decade, it’s that there will be more surprises to come.Full article (with charts): The World Nears Peak Fossil Fuels for Electricitylast_img read more

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What’s wrong with finance?

first_imgby: Morgan HouselFinance is so strange.On one side are American households, with $83 trillion of net worth. On the other is massive complexity and widespread ignorance. Combine the two, and you get some sad truths.Half of Americans can’t come up with $2,000 in 30 days for an emergency. Two-thirds of mutual fund managers lag their benchmark. Two guys who won the Nobel Prize for designing a sophisticated finance formula went bankrupt using their formula. According to economist Glen Weyl, the average salary of a top-25 hedge fund manager is more than that of all teachers in the Chicago school district combined.It’s just strange.There are all kinds of things wrong with the financial industry. But as I see it, four problems in particular are responsible for most of the folly.Problem No. 1: Extreme bias toward action, mostly due to exploitative fee arrangements.Investing should mostly be a hands-off endeavor. You pick a selection of stocks, bonds, cash, and real estate that fits your goals, and then you let it work.The evidence is overwhelming that the more you fiddle with the knobs — trading in and out, selling this, buying that, flipping this, being concerned about that — the worse you’ll do over time. continue reading » 3SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblrlast_img read more

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Always keep these four areas of your credit union website updated

first_img Staff ListingIf you have a section on your website that introduces your local member services teams, lending specialists or other team members, be sure to keep it updated. One of the advantages of banking with a local credit union is the personal connection that members make with your team. That can’t be done if your website is still highlighting personnel who have moved on. Make sure the warm friendly faces they see on your website are the same faces they’ll see in person when visiting a branch. Contact FormsIf your website has a contact form, or several forms, it’s crucial that they filter through an appropriate team member. Responding to members’ requests for information in a timely manner (generally 24-48 hours) is important to maintaining quality customer service.If it has become overwhelming for just one person to handle all contact form information, consider filtering requests by topic (account information, lending, credit cards) and delivering to a specialized team member in each of these areas.Additionally, if a team member leaves your credit union, make sure that any contact form he or she received are rerouted to a temporary backup and then permanent replacement internally. What other areas of your credit union website should be updated regularly for a better user experience? Don’t fall into the trap of thinking that your credit union’s website is a “set it and forget it” tool. Properly maintaining your website is essential for a good user experience. No one wants to visit a website to find outdated technology and stale information.Here are four keys areas of your website that you need to pay special attention to and update regularly to ensure a great experience for your members.  Online Banking OptionsAs banking technology evolves, members have a lot of options available to them when it comes to accessing their money and account information. While they use to depend solely on branch offices and ATMs, now they can use their personal computers or mobile devices to access their accounts. But, very quickly, it’s become apparent that offering online banking and bill pay is no longer enough.Do you offer a mobile banking app? With so many different types of mobile devices out there, all with slightly different screen sizes, it’s unrealistic to assume that members will get an optimal experience accessing the online banking portal on your website from their mobile devices. Apps ensure that, no matter what device or screen size members are using, they will have simple, clear and easy access to their account information.If they are not already, members will also want to take advantage of Remote or Mobile Deposit Capture and Apple Pay, so if these advancements are not on the horizon for your credit union, you’ll want to start investigating them.  BlogHaving a blog on your website is a great tool that serves several purposes. First, it offers your members financial information and tips that are helpful to them. Secondly, it can be a big plus for your credit union in terms of helping potential members find your credit union using online searches. Google and other search engines reward sites that are consistently adding new and fresh content to their website, which can help your website gain a stronger position in search engine results.In 2014, stats showed that while 77% of business had a blog on their website, 85% of those had five or less blog posts. Admittedly, it can be tough to find the time, among all our other duties, to research, write, edit and post a new blog article. But if you can make the effort a few times a month, you’ll see the results.If coming up with new ideas for blog content is your stalling point, consider these brainstorming ideas:FAQs – If your member services team finds themselves answering the same questions again and again, then you’ve found a great blog topic! Use your blog as a place to give in-detail answers to frequent member questions.Site Search – Look into the analytics of what’s being typed into your websites search bar and develop blog topics from there. Again, you’ll be providing members with information on topics they are actively searching for.Finance 101 – Use your blog to provide educational information to readers on simple financial topics such as Tips for First-time Homebuyers, The Benefits of IRAs, or The Best Ways to Save for College. 52SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Abby Kiebach As the CEO of a community credit union serving Lancaster County, PA, Abby is dedicated to maintaining the strength and stability of LRRCU while providing personal member service to all … Web: www.lrrcu.org Detailslast_img read more

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Why the member experience matters more than ever

first_img 2SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr You’ve heard it before, member experience matters. But has that experience changed? Your members are now empowered to reach you by any method, making it harder than ever to provide member experience that holds up to your service promise. Your members, no matter how they contact you, expect a streamlined experience, even if they start a conversation via social media and they later want to continue that same conversation with you over the phone. Your members see your credit union as one big team. Are your front- and back-office staff united to provide a streamlined and consistent member experience? Creating consistent member experiences depends on many variables. You’ll need to consider the size of your credit union, how many traditional and digital channels you support, whether or not member-facing staff’s practices are siloed across branches and how member data is recorded and shared across departments. But there are a few things every credit union can assess and evolve to better support and deliver consistent service, that supports your overall member experience roadmap. Start by looking at:Hiring, training and coaching practices – Align these three strategies to attract talent that shares your mission and supports a top-notch staff with clear service expectations and feedback.  Communication flow – Are your data systems and work processes integrated to share information openly across your organization? Workplace culture sets the tone for how staff communicates and interacts with each other to solve problems, and ultimately, how they serve members. Looking at your systems from this macro-level should be surveyed on an ongoing basis: not one and done. It can take significant effort and resources to ensure all is flowing smoothly. For guidance on how to transform your workplace culture that consistently delivers on your credit union’s service promise, contact Jayne Hitman, national relationship manager, CUNA Creating Member Loyalty™. last_img read more

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